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30-Day Return Period


trouble-free PURCHASE: YOU HAVE 30 DAYS FOR TRIAL AND RETURN

The gun is heavier than you thought. You wanted a more stackable camping stool... Anything can happen. We get it. That's why we've extended the return period - you have 30 days. You don't have to give a reason.



YOU CAN TRY out the item. WE JUST NEED IT BACK IN 100% CONDITION

To see if your purchase fits, feel free to shoot the gun or bow a few times. Air the flashlight. Try the stun gun. Whatever item you are returning, make sure it is free of damage, wear and tear and in its original packaging. We can accept it in this condition and refund your money.

 

EXTENDED 30-DAY RETURN PERIOD

Begins the day after receipt of your order. So if you pick it up on the 12th of the month, the 30 calendar day period starts on the 13th. You can return your order until this time expires.

 

HOW DO I RETURN THE GOODS?

  • In the original packaging, with all accessories, a copy of the sales receipt and the return slip.
  • We will gladly accept your return. Please just put the goods in the condition they came to you.
  • And enclose the required documents - a copy of the sales receipt and the return slip.
  1. Simply fill in the return form below on this page.
  2. In it, you will find your order and select the item you wish to return.
  3. All data is already pre-filled from the order. You only need to fill in other necessary information such as your account number.
  4. We will refund the amount within 14 days after the package has been delivered. In the return we will also help with ordering return shipping. We do not cover the postage costs in this case.

 

Return address for returned goods

  • In person at the shop in Hlučín, Czechia
  • By shipping to our address: Bullet Project s.r.o., U Cihelny 230/3, 748 01 Hlučín, Czechia

 

Our tip

If anything happens to the purchase on the way back, the costs are the responsibility of the buyer. If you pack it well and have it insured for the appropriate value, this can be avoided. You know how it is sometimes with shipping...

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